I always look for comments that are left later after use, not at the initial purchase. Because nearly all companies do their best in the beginning. True colours will show later. That was not the case with Hurrecane. Both our bikes developed a motor problem after 5 months of heavy use. We let the company know, they collected both bikes and repaired them in a few days. They just arrive yesterday, all serviced, cleaned, oiled up. They even replaced old saddles with new foam ones for extra comfort. The beauty of pay-as-you-go, overall very good experience. Thank you, Tara, Del and Francesca…

Ron White

Bike was delivered today by the technician. Top bloke super informative and clearly knows what he’s talking about. Process for the bike to be delivered was a tad slow but apart from that 5* service. Bike is amazing and I recommend this company from start to finish. Very happy.

Sam Gowans

The whole process was hassle free from start to finish, the customer care was second to none. Mark and Del thanks very much for everything it is a awesome bike, I would recommend this company anyone and everyone and the bike moves like a Hurricane!!!!

Stephen Haynes

Very happy with this eBike it’s a beast, runs very well, going to enjoy my commute to work, thanks Mark.

Courtney Cole

Have had great customer service since getting my bike a couple of months ago! Love the bike!

Ben Dursley

Great bikes very nippy great service start to finish.

Kris Rogers

These electric bikes are the tops. They are fast and go far! Thanks guys.

Martyn Sykes

PHENOMENAL service, once again. Thank you.

Emily Strang

It rides like an absolute diamond. Fast as anything. The big tyres give you confidence, the whole build, the balance, the speed is amazing!! The service from Paul and the team is second to none. Hurrecane were just fantastic from start to finish! Getting the bike itself was a breeze and the help and advice I received was so useful in making sure I got the right one for me. The delivery was fast, friendly and time was taken to show me how to use the bike. Whenever I had any questions (being a complete beginner) I received a very helpful response the same day which just shows how much Hurrecane value their customers.

Anthony Osbourne

Took delivery of my mountain bike yesterday. Had my first go with it today in the pouring rain. Wow! It’s a superb bike. I got an electric bike in January that sells for about £1200 in Halfords and used it a lot since. The Hurrecane is easily 10times better to ride and feels a lot better build quality. It’s like getting out of a Fiat Punto into a Mercedes. The quality you get for the price is unbeatable. Plus you have the option to subscribe rather than buy. My advice is to hurry while stocks last!

Gareth O’Brien

I have been doing this for over a year now. Fantastic service staff are great and I love eBiking. Highly recommended.

Simon Barry

Just wanted to drop you a note to say I’m absolutely speechless, it’s incredible! The service from start to finish has been outstanding and the bike itself, wow! It’s almost too good to be true. Thank you so much for everything, you’ve made a grown bloke feel like a little boy again.

Nik Oliver

I received my bike this morning and I would just like to say that I am overwhelmed with it. From the first initial enquiry to delivery you have been outstanding so a big thank you to you and your team.

Paul Butler

Had my bike a month and I’m so pleased! The bike itself is great and it’s quicker to get to my key worker job than using the tube and I don’t have to worry about anything going wrong having to fix it myself – I’m a busy mum of 2 with a full time job so knowing that everything is covered gives me peace of mind.

Rosie Williams

The bike was both lovely to ride and stylish – I received loads of compliments. I honestly couldn’t recommend Hurrecane enough for their excellent products and absolutely fantastic customer service. I knew NOTHING about ebikes and that wasn’t a problem at all. They helped me the entire way! Thank you so much team!

Hayley Irving

Hurrecane is the best company of e-bikes that you may find in London. Really affordable prices as a monthly subscription,  the lowest price you can find in the field. Amazing customer service, super fast replies, able to help you out with any issues. If you are looking for an ebike that’s the best place to go.

Daniel Anghel


If you are a customer, we’d love to know what you think of our eBikes and service – please use the form below to submit a review. Thanks!